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    12. - 17. März, SCHAU REIN! Woche der offenen Unternehmen - Wir sind dabei!


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    01277 Dresden

    Head of International Customer Relations in London (m/f)

    Head of International Customer Relations in London (m/f)

    Your tasks:

    • indepentend management of the Service Center UK at the London location
    • operational staff planning and control as well as technical/subject-specific leadership and assessment of employees
    • Organisation and monitoring of customer inquiries and complaints as well as conflict management
    • intensive cooperation with our partner companies and shipping providers
    • Comprehensive coordination with various departments, such as production, product management and other divisions within in the company
    • reporting directly to the Managing Director

    Your profile:

    • You have successfully completed a university degree / commercial apprenticeship, which qualifies you to fulfil the mentioned tasks
    • You already have several years of professional experience in relevant employment environments
    • Very good knowledge of both German and English, spoken and written
    • You are familiar with the use of the computer and common Internet services
    • You are able to lead a team with the necessary leadership skills and have been able to prove this in a similar position
    • You are characterised by a strong sense of responsibility, teamwork, organisational skills and a high level of commitment
    • Communication skills and a very good customer and service orientation complete your profile

    We offer you:

    • an interesting and challenging job in a rapidly growing business environment in London
    • the prospect of professional and personal development opportunities
    • a pleasant working atmosphere in a great team as well as an international working environment with flat hierarchies


    Curious to find out more? Excellent.


    We look forward to receiving your meaningful application stating expecting salary and earliest possible starting date.