Service
Service Agent French / English (m/w/d)
Service Agent French / English (m/w/d)
Do you love making phone calls and would you like to put your outgoing and communicative nature to good professional use?
Then SAXOPRINT is the right place for you. We are looking for chatterboxes like you for our location in Dresden. With us, your communicative talent will be encouraged and challenged.
Who are we?
SAXOPRINT is a healthy and growing company based in Dresden. We inspire our customers with specially produced print products from our in-house production and one of the most modern and innovative machine parks on the European market. We are characterised by flat hierarchies, individuality, open, honest and always cordial employees. Because only with team spirit, motivation, respect and passion is it fun to give your all every day.
What you can expect from us:
- You have a real desire to maintain customer relationships and always be the first point of contact for them in order to provide individual support
- You accept enquiries about orders, advise our customers individually about our products and our online shop
- You are a problem solver and creative solution finder
- You can deal with customers skilfully and emphatically, even in the event of complaints and claims, so that the customer feels they are in first-class hands with you
- You work independently with the help of our in-house systems and a modern CRM system, in which you document all processes
- You forward enquiries about orders to the relevant specialist departments and work closely with them
What you bring with you:
- You are an absolute communication talent and speak business fluent French and/or English
- You keep a cool head even in tricky situations and never lose your sense of humour
- You have experience in the customer and/or service sector. The customer comes first for you
- You are committed, goal-orientated, team-oriented and have your heart and mouth in the right place
What we offer:
- With us, you will be trained intensively and individually, tailored to your needs
- You are never alone, our colleagues and superiors always have an open ear, we are always a team
- Job ticket
- Company pension scheme
- Fantastic work-life balance, working hours from Monday – Friday 8 AM – 5 PM
- Team and company events
- Professional and personal development through specialised training and coaching
- health promotion
- Employee representation
- Fully equipped workplaces where nothing is missing
Do you have the feeling that we are talking about you? Then we look forward to hearing from you and receiving your application. Let us know when your earliest possible starting date is and let us know your salary expectations.
And don’t worry, even if you don’t quite recognise yourself in one or the other, we will help you to learn everything. SAXOPRINT GmbH is looking for PEOPLE like YOU, not robots.
We look forward to receiving your complete application!